Privacy Policy – How 988rpjl Protects Your Data

1 Introduction

988rpjl ("988rpjl," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who use our platform. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal information in connection with your use of the 988rpjl website and all associated services (collectively, the "Platform").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the 988rpjl Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms and Conditions and Responsible Gaming Policy, which are available on the 988rpjl Platform.

2 Data Controller

988rpjl acts as the data controller in respect of personal data collected through the Platform. As data controller, 988rpjl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws in the Philippines.

For all data privacy inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3 Information We Collect

988rpjl collects personal information through various means, including directly from you during registration and account use, automatically through your use of the Platform, and from third-party service providers. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS number, PhilSys ID number, driver's license number).
• Contact Data: Philippine mobile number, email address, and residential address (including city, province, and postal code).
• Financial Data: GCash account details, PayMaya / Maya account details, bank account information (account name, account number, bank name), and transaction history on the Platform.
• Account Data: Username, encrypted password, account preferences, deposit and withdrawal history, bonus history, and gaming activity records.
• KYC Verification Data: Copies of government-issued identification documents, selfie photographs for identity verification, and proof of address documents.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session duration data collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including pages visited, games played, session duration, and click-stream data.
• Communications Data: Records of your communications with 988rpjl support, including live chat transcripts and support ticket history.

988rpjl does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive information is collected (e.g., government ID numbers), it is handled with heightened security measures.

4 How We Use Your Data

988rpjl uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 988rpjl account, including processing your registration, verifying your identity, and managing your account preferences.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, credit bonuses, and deliver all other services available on the Platform.
• Identity Verification (KYC): To verify your identity and age in compliance with Philippine gaming regulations and anti-money laundering (AML) requirements.
• Regulatory Compliance: To comply with our obligations under Philippine law, including reporting requirements to PAGCOR and other competent authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session reminders, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: With your consent, to send you promotional offers, bonus notifications, and platform updates via SMS or email. You may withdraw consent at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, security, and user experience of the Platform.

5 Legal Basis for Processing

988rpjl processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 988rpjl (i.e., the Terms and Conditions), including account management, service delivery, and payment processing.
• Legal Obligation: Processing is necessary for compliance with legal obligations applicable to 988rpjl, including KYC/AML requirements, PAGCOR reporting obligations, and tax compliance.
• Legitimate Interests: Processing is necessary for the legitimate interests of 988rpjl, including fraud prevention, platform security, and responsible gaming monitoring, provided such interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Sharing Your Personal Data

988rpjl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Payment Service Providers: GCash, PayMaya / Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals. These providers process your data as independent data controllers subject to their own privacy policies.
• KYC and Identity Verification Partners: Third-party identity verification service providers engaged to assist with KYC compliance. These providers are contractually bound to process your data only for verification purposes.
• Game Providers: Licensed game software providers whose titles are available on the 988rpjl Platform. Game providers may receive anonymized or pseudonymized session data for game integrity and technical purposes.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• IT and Platform Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged to support the operation of the 988rpjl Platform. All such providers are bound by data processing agreements requiring them to protect your data.
• Professional Advisers: Legal, accounting, and auditing firms engaged by 988rpjl, subject to professional confidentiality obligations.

In all cases where personal data is shared with third parties, 988rpjl takes reasonable steps to ensure that appropriate data protection safeguards are in place.

7 Data Retention

988rpjl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, 988rpjl retains account data and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements. KYC documentation is retained for the same minimum period.

Where personal data is no longer required for any lawful purpose, 988rpjl will securely delete or anonymize it in accordance with our data retention schedule. You may request information about the specific retention period applicable to your data by contacting our Data Protection Officer.

8 Cookies and Tracking Technologies

988rpjl uses cookies and similar tracking technologies (including web beacons and local storage) on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function correctly, including maintaining your login session and remembering your security preferences. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect anonymized information about how players use the Platform, including pages visited and session duration. This data helps 988rpjl improve platform performance and user experience.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content and track the effectiveness of marketing campaigns. These cookies are only set where you have provided consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies will affect your ability to use certain features of the 988rpjl Platform, including maintaining your login session.

For detailed information about the specific cookies used on the Platform and how to manage them, please refer to our Cookie Notice, which is accessible from the Platform footer.

9 Data Security

988rpjl implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption in Transit: All data transmitted between your device and the 988rpjl Platform is encrypted using Transport Layer Security (TLS/SSL) protocols.
• Encryption at Rest: Sensitive personal data stored on 988rpjl servers is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data protection training.
• Penetration Testing: 988rpjl conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.
• Incident Response: 988rpjl maintains a data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

While 988rpjl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying 988rpjl immediately if you suspect unauthorized access to your account.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 988rpjl:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data that 988rpjl holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 988rpjl. You may update certain account details directly through your account dashboard.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 988rpjl's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to 988rpjl's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 988rpjl has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines. We may need to verify your identity before processing your request.

11 Children's Privacy and Age Restriction

The 988rpjl Platform is strictly intended for individuals who are at least 21 years of age, in compliance with Philippine gaming regulations. 988rpjl does not knowingly collect personal data from individuals under the age of 21.

If 988rpjl becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all data will be deleted to the extent permitted by law, and any deposits will be refunded to the original payment method.

If you are a parent or guardian and believe that a minor has registered on the 988rpjl Platform, please contact our support team immediately via live chat so that we can take prompt action.

12 International Data Transfers

988rpjl primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where 988rpjl engages international game providers or cloud infrastructure providers with servers located abroad.

Where personal data is transferred outside the Philippines, 988rpjl ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

By using the 988rpjl Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

13 Changes to This Privacy Policy

988rpjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players via the email address or mobile number associated with their account and will post the updated Policy on this page with a revised "Last Updated" date.

Your continued use of the 988rpjl Platform following notification of changes constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 988rpjl, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 via the chat widget on the 988rpjl Platform — the fastest way to reach us for urgent matters.
• Email: [email protected]

For complaints regarding data privacy violations, you may also contact the National Privacy Commission of the Philippines directly. 988rpjl will cooperate fully with any NPC investigation or inquiry.

We aim to acknowledge all written data privacy requests within three (3) business days and to resolve them within fifteen (15) business days, in line with NPC guidelines.